There are two essential pieces to having a thriving business; being able to effectively promote your product or service, and having someone who will listen to your presentation. You may have a great product and the skill to make a sale, but without someone in front of you, you can’t close the deal. You need a good lead, one that results in an opportunity to present your product or service to a prospect. Business leads come from many sources and vary in the investment of time and cost, and the likelihood of a return on investment. There are plenty of books and classes that teach about lead sources, but I will be sharing tips about what I have learned “in the trenches.”
Before I tell you what I have learned about lead sources, I want to relate my first formal networking experience:
A newly-hired sales representative who had just moved back to Pittsburgh from Tennessee, I didn’t have many contacts. My manager told me to find and go to networking events to meet prospects. He made it sound simple. To him, a room full of people was a roomful of prospective clients.
I researched Pittsburgh for networking opportunities using www.PittsburghBusinessCalendar.org, signed up electronically, mapped out the location and put it on my calendar. On the day of the event, I told my manager where I was going and he sent me off with a thumbs-up gesture and a smile, encouraging me to go out and conquer. Having been informed beforehand that there would be thirty-five women at the event, I made sure to take a large stack of business cards.
Arriving at an upscale restaurant, I was pleased to see a large room in sufficiently muted tones to promote conversation. Being one of the first to arrive, I cased the room for the best seating location. Pulling out my business cards, I laid a small stack next to my beautifully-laid place setting at a table for eight. When one or two women came up to the table, I introduced myself in a few words and offered my business card, confidently expecting one in return. I became impatient at the slowness of this process, and set out on the hunt. Interrupting people at the next table, I quickly gave my name and thrust my card into their hands, demanding their business cards. Pleading a wish not to interrupt further, I moved on to further victims.
In this way, over the course of a ten-minute introductory period planned for attendees to talk and get to know each other, I acquired over twenty business cards. Once seated, I continued my kamikaze tactics and extracted business cards from the rest of my tablemates. Each person was given a 30-45 seconds to give what I later learned was an elevator speech. Hardly caring what I ate, I listened attentively and marked down those that I particularly wanted to contact after the event, all the while planning what I would say for my first elevator speech. I cannot recall the exact words, but I am sure it was a self-serving speech that boasted of what I could provide for them and offering to meet, designed to make each woman rush up to me after lunch to make an appointment.
Returning to work, I reviewed my treasures. Despite my best efforts, I had only obtained twenty-eight business cards and a few business brochures, sometimes duplicates. As I had been taught, I proceeded to follow-up with everyone. After creating a tempting email letter in which I explained that I was looking for referral partners and wanted to meet and learn more about their business, I sent it out in a mass email. Then I sat back and waited for responses so that I could “reel” in new clients.
How many women came up to me after the lunch and wanted to make an appointment with me? How many emails responses did I get? Those of you in sales, probably know the answer. In Part 2, I’ll tell you what happened, or didn’t.
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